FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is straightforward with no hidden fees. I charge based on the size and type of project—whether it’s organizing, junk removal, or both. Larger or heavier loads may have additional disposal fees, but I always explain those upfront. I also offer bundle rates for multiple rooms and returning-customer discounts. Every quote is transparent so you know exactly what you’re paying for.
- What is your typical process for working with a new customer?
My process is simple and stress-free. I start with a quick conversation or walkthrough—either in person or via photos—to understand the space, your goals, and your timeline. I then provide a clear quote and plan. On the service day, I arrive on time, sort and organize items, remove unwanted junk, clean as I go, and make sure everything is left functional, safe, and refreshed. I keep communication open the entire time so you always know what’s happening.
- What education and/or training do you have that relates to your work?
I have hands-on experience in property and garage organizing, junk removal, and logistics. My background includes warehouse coordination, inventory management, and customer service—which all help me work efficiently, safely, and respectfully in any home or business. I’m also trained in crisis intervention and behavior awareness, giving me the patience and understanding needed when clients feel overwhelmed by clutter.