FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and based on the scope of work. I always explain costs upfront before starting any job. There are no hidden fees, and I offer fair pricing for quality work. In some cases, discounts or promotions may be available for combined services or maintenance work.
- What is your typical process for working with a new customer?
My process starts with listening carefully to the customer’s concerns. Then I perform an on-site evaluation to diagnose the issue properly. After that, I explain the problem, offer clear options, and provide an honest estimate. Once approved, I complete the job efficiently and make sure the customer is fully satisfied before finishing.
- What education and/or training do you have that relates to your work?
I am a Mechanical Engineer with over 5 years of experience working in air conditioning, refrigeration, and HVAC systems. My background combines formal engineering education with hands-on field experience in residential and commercial systems, including diagnostics, repairs, installations, and maintenance.