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Discovery Cyber Forensics & Security

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About
Because of our ability to rapidly respond, always be on time, and provide personal customer service Meeting new people and being able to help in a positive way when there is a computer crisis or an emergency.
Overview

Hired 7 times

3 employees

21 years in business

Business hours

This pro hasn't listed their business hours.

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Services offered
Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

I travel to my customers

Projects and media
Projects and media
Reviews
Exceptional 5.0

8 reviews

5

100%

4

0%

3

0%

2

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Read reviews that mention:


pro avatar
Serena S.

Nov 1, 2015

Hired on Thumbtack

I was not able to repair my laptop but I am giving Chris 5 stars because he called me right away, he was friendly, attentive and very knowledgable. He could have done an expensive repair, but he was honest. Instead Chris gave me a suggestion to fix the problem without spending a lot of money. I would recommend Chris to anyone in need of a computer repair.
Computer Repair
pro avatar
Eric C.

Apr 4, 2015

Christopher Faiella's work maintining my computer hardware has saved me hundreds of dollars in equipment upgrades! With all of the security threats I read about, I recommend everyone needs to have Chris evaluate their firm's equipment and security systems.
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Andrew F.

Apr 5, 2015

I was having trouble with a slow computer. It took a long time to turn on and I had trouble with word processing, spreadsheets, watching videos, and some other programs. I contacted DCFS and Chris was on time, found the problem quickly, and had my computer running smoothly in no time. His price was fair, and he actually took time to show me how to avoid problems in the future. Great customer service. I highly recommend DCFS.
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Jack G.

Apr 1, 2015

I have worked with Chris on two lap tops and a PC. Every time he has been fast, efficeint and very honest with what needed to be done and what didn't. If there was a problem, or I didn't understand what was going on, Chris was there to help me through any questions I might have and teach me how to best use my computer now that it ws fixed. The man knows and cares about what he is doing!!!!!
Discovery Cyber Forensics & Security's reply
WOW! Thanks so much for the incredibly nice review Jack!
pro avatar
Dominic L.

Apr 1, 2015

I've used Chris Faiella for various jobs all with favorable outcomes. One tough job in particular was when my daughter's hard drive crashed and she couldn't access her data. Since she is a college student it was very important to be able to access her files. Chris ran a diagnostic on the laptop with the amazing software that he has at his disposal and within 24 hours was able to recover all her data. He also discovered and cleaned up viruses and trojans which our antivirus software missed. And he advised us on what to do to prevent such problems in the future. His service is prompt, professional and very thorough. Plus, he has a great "bedside manner", which is unusual for a computer geek. I highly recommend Chris Faiella. Dominic Lamberti, Padgett Business Services
Discovery Cyber Forensics & Security's reply
Thank you very much Dominic!

FAQs

  • What education and/or training do you have that relates to your work?

    Yes. Each one of our certifications require between 20 and 40 hours of continuing education in order to renew them, which is actually a blessing, because of how fast technology changes.

  • What types of customers have you worked with?

    The most common calls we get are for Virus removal.

  • Describe a recent project you are fond of. How long did it take?

    Helping a woman whose mother recently passed away recover cherished family photos that were on her crashed and non functioning computer.

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