KAF AIR CONDITIONING SERVICES, Inc.

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Property type

Duct and vent issues

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Introduction

We have over 14 years of industry experience and we are dedicated to providing our clients with the very best of installation, services and repairs. our company foundation is built on honesty and integrity. we take pride in the quality of our work and our commitment to outstanding results. we look forward to building long-term relationships with our clients and guarantee your satisfaction.!

Overview

Hired 51 times

Background checked

6 employees

8 years in business

Business hours

Sun10:00 am - 3:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

Services offered

Duct and vent type

Heating

Other

Building height

Single-level

Two-story

Three-story

High-rise

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

56 photos

Projects and media

56 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

76 reviews

5

95%

4

1%

3

1%

2

0%

1

3%

Past Customer

Jul 28, 2018

·

From Google

Excelent service, great work, I will recommended

KAF AIR CONDITIONING SERVICES, Inc.'s reply

Thank you for your comments.

Past Customer

Jul 28, 2018

·

From Google

Good service and the best price !

KAF AIR CONDITIONING SERVICES, Inc.'s reply

Thank you for you business

Past Customer

Sep 20, 2018

·

From Google

Excellent service, very professionals.

KAF AIR CONDITIONING SERVICES, Inc.'s reply

Thank you for your business.

Past Customer

Nov 13, 2018

·

From Google

Great service ,fast response an excellent prices

KAF AIR CONDITIONING SERVICES, Inc.'s reply

Thank you

Past Customer

Jun 16, 2019

·

From Google

This contractor blocked my wifes number after hire him for to repair and replace our A/C unit in our apartment. At first he missed diagnosed the problem with unit 1st he said that it was the motor in the unit and the Compressor which cost us $380. And do not fix the problem. He did very check to see if the A/C unit was bellowing cool air. All he said let the ac run and it should start cooling. Once I got home the ac was where it started not cooling. Then I called him telling him the ac is not cooling. Mind you all I have a 2 month old baby in the home this hole time the ac is not working , the owner which is the guy who comes states to me. You never told me the ac is not cooling. That was the first thing I told him when I mad the first call plus I also advised him the the ac was frozen the night before. The whole time hes replacing the motor and the compressor he does not think to go see the unit in the roof. That should have been the first sign to me that he was not doing the corrects to diagnose process. Then, the contractor gets to the apartment between 7:30 to 8:00 asking to get access to the roof to inspector the roof this should have been done in the initial visit. At this time the roof is locked since the association has a new time frame to access the roof. Then the following day I request from the contractor to provide the following document in order to gain access to the roof. This take half of the day to obtain. Finally, the contractor gets access to the roof and he diagnose the problem there is a leak and the Freon is leaking and that is why the ac is not cooling. You have replace the whole unit inside and out. Mind you he changed the motor and compressor. And this is his diagnose. Ok I said ok. Lets do it but do you do financing and goes yes. He comes to my house on Thursday to do the paperwork including permit and the application for the credit to finance the project. Which he quoted $4000 for the cheap brand and $4500 to the high end one. This was including everything so he said. While we are filling out the paperwork he advises me that he will be by the house tomorrow Friday to put Freon in the unit on the roof for the weekend. The results come in I am not approved for the financing. I ask him what do we do in this case he goes dont worry I have another credit company. But dont worry this will be done you will have ac by next week just get me the permit signed and notarized. Which I did. Guess when I try to text him to advise him he ends up blocking me. Instead of calling me and just let me know that he does not have another credit company. This man is dishonest. Do not hire him. Yet he still cashes the check for not fixing the ac and just guessing a fix. I located this contractor from Angies list and HomeAdvisor.Hello thank you for your reply, but it was never in question that the unit was old. I believe on the first you care to our apartment and you started that the motor needed to be replace my wife suggested to replace the whole and replied to her no. I have uploaded a photo from my wifes phone showing where you blocked her phone. She attempted to call you right after but once you block someone the call does not register. What got me mad is that you sent my wife in a fools errands obtaining the permit sign to begin work. Also, if you notice your company number is show on the block message. And yes we did not get approved with your finance company but guess what my wife went out and found financing to pay you with but her going those replies from your company really break her down and she was crying she was worried about our two boys ( 2 month old baby and our 10 year son who has health issues and can not be in heat). I Am sorry but you were in our home since 6 am in the morning on the first visit. In no time in that initial visit did you ask to go to the roof. Only when My wife called you again late at night and by then it was to late since the association had closed the roof. I do not penalize you for the issues with association.

KAF AIR CONDITIONING SERVICES, Inc.'s reply

Dear customer, we do not block phone numbers we are a public company and expect high ratings since our goal is to go above and beyond. Unit is fairly old which carries R22. First visit blower motor for the inside ventaltion wasn't working so we was able to fix it. Due to association we couldn't do a full diagnose since it was after hours for the office . Second visit we was able to determine unit was low on gas. We of course offered to replace unit using finance. We apologise you didn't get approved. This is the first low rating review. Please don't hesitate to give us a call if there's anything we can do to further our service for your needs that aren't met. Thank you.

Credentials

Background Check

Virgilio Jimenez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
WE PROVIDE FREE ESTIMATES ON MOST OF THE JOBS. MY PRICE ARE REASONABLE TOWARDS OTHER COMPANIES
What is your typical process for working with a new customer?
THERE'S NO TYPICAL PROCESS INTO TREATING NEW. CUSTOMERS. EVERYONE IS TREATED WITH RESPECT.
What education and/or training do you have that relates to your work?
SOUTH FLORIDA SCHOOL OF TECHNOLOGY, RHEEM TRAINING

KAF AIR CONDITIONING SERVICES, Inc.

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