FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At EM Professional Services, we believe in transparent, competitive pricing with no hidden fees. Our rates reflect the high-quality expertise and cutting-edge technology we bring to every inspection. We also offer package deals for multiple services, as well as discounts for veterans, first responders, and repeat clients. Contact us for a personalized quote tailored to your needs.
- What is your typical process for working with a new customer?
From the first call to the final report, we ensure a smooth and informative experience. We begin with a consultation to understand your concerns and recommend the right inspection services. Once scheduled, our certified inspectors arrive on time, conduct a thorough assessment, and explain any findings on-site. You’ll receive a comprehensive digital report, including photos and expert recommendations, usually within 24 hours. Need follow-up assistance? We’re here to answer all your questions!
- What education and/or training do you have that relates to your work?
Our team consists of licensed, certified professionals with extensive training in real estate, insurance, and environmental inspections. We continuously stay updated with the latest industry standards and technologies through ongoing education. Our expertise includes state licensing in home inspections, mold assessment, insurance risk evaluations, and specialized certifications in thermal imaging and moisture intrusion analysis.