J&M Technology Consultants

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Computer issue

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Desktop or laptop

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Introduction: We are a mobile company located in the West Palm Beach, Fl! We specialize in home and small business computer networking, computer repairs, backups, virus and spyware removal, IT consulting and more. Diagnostics are always free! *In the future, we hope to expand our services to remote repair via mail for those who are outside our travel radius.*

Overview

Hired 10 times

Background checked

2 employees

24 years in business

Payment methods

This pro accepts payments via Cash, Credit card, Google Pay, PayPal, Samsung Pay, and Zelle.

Specialties

Computer type

,

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and value.

Excellent 4.9

10 reviews

5

90%

4

10%

3

0%

2

0%

1

0%

Fady G.

Nov 3, 2015

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Hired on Thumbtack

Technology Support Service

Helen N.

Jan 22, 2014

Mrs.Johnson-Merrell rid my computer of many, many viruses, interacted with tech support at Dell to make sure I was getting the proper help I paid for, and found that I already had access to free security protection from my internet service provider. She is supremely knowledgeable about all aspects of computers and computer software. She performs her job in a friendly and courteous manner. She takes as much time as is necessary to be sure the computer functions properly.

Shavon G.

Feb 21, 2014

The service has been exceptional .Johnson &Merrell Technical Consultants fixed two of my laptops within the last couple of months .I haven't had any problems there service very professional .What stood out for my how they made sure my laptops were in great working order even after the job was complete. If anyone is looking for the most professional ,concerned , and greatest customer service please use these beautiful people as your techs.

Carrice B.

Sep 29, 2015

We had a virus on our computer and needed to have the machine and my flash drive cleaned. I called J & M and I was able to bring my machines in quickly. They were fast, friendly and kept the line of communication olen through every step of the process. I will most definitely use their services again in the future.

Tracy L.

Apr 6, 2019

Kelly was so helpful when I was in a pinch and needed an expert. She sure knows her stuff!

Credentials

Background Check

Ricky Merrell

FAQs

What education and/or training do you have that relates to your work?
Currently I'm pursuing a bachelors in Management Information Systems. Also, I have a degree in Computer Information Systems and my husband has a degree in Networking Technologies.
How did you get started doing this type of work?
I started at a very early age. I took apart my first computer at the age of eight. From there I took apart TVs, VCRs or anything that my parents would allow me to take apart that wasn't working. I love to see how things work and how to put things back together. That's when it all started.
What types of customers have you worked with?
Clients call us mainly for virus removals, data backup, and hardware repair. In addition, we work small businesses that require a technician on site for regular maintenance, pc installs or network setup.

J&M Technology Consultants

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