FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to each trip. We offer competitive hourly and flat rates for luxury SUV service, with no hidden fees. You can check your ride price instantly in our app—no registration required. Simply enter your route, set your ride preferences, and see your quote in seconds.
- What is your typical process for working with a new customer?
Our process is simple and customer-focused. New clients can get a quote instantly through our app or by contacting us directly. Once the trip details are confirmed, we assign a professional chauffeur and luxury SUV that match your preferences. On the day of service, your driver will arrive on time, confirm the details, and ensure a seamless, comfortable ride. We also offer fully customizable options—whether it’s bottled water, music selection, or a karaoke-equipped vehicle for extra fun and unique experience.
- What education and/or training do you have that relates to your work?
Our chauffeurs are professionally trained in luxury transportation, VIP customer service, and defensive driving. Many have completed advanced chauffeur certification programs, safety training, and hospitality workshops. We carefully vet every driver, often testing them on affiliate company orders before assigning them to our own clients. Combined with years of experience in premium limousine and executive transport, our team delivers a safe, smooth, and high-standard service every time.