FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price jobs based on surface type, square footage, job location, material type, and installation method. Because we must consider several variables, it is best if we have a full picture of the job befoee providing a price.
- What is your typical process for working with a new customer?
We typically help new customers find paper that they like first. Once a paper has been selected, we then measure and provide a free estimate. After the estimate has been approved, either we or the client orders the paper. When the paper has arrived, we schedule an install date. We of course expect and answer any and all questions our clients present us with.
- What education and/or training do you have that relates to your work?
Drew has 13 years of experience hanging for himself, and has attended many manufacturer- sponsored courses and continuing education/ training related to new products. Our entire team actively trains as new courses are offered.