FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have several packages, prices have a large range. The best thing to do is visit our website for current specials we have at that time. But, optimum thing is to give us a call.
- What is your typical process for working with a new customer?
Our process is quite simple and easy for a new customer. First Step: You need to give us a call, we are not a robot. We want to hear from you, we want to understand everything about your business and everything you do. The more information you have to give the better it is for us. If we can not understand your business there is no reason for us to build your online presence. Second Step: Once a formal proposal has been sent to you from our initial conversation you make a 50% deposit, our system generates a website questionnaire. This includes about 15 questions so we can understand your taste, we want to know the things you like and most importantly the things you don't like. Once we receive this questionnaire everything is on us. Our designers collaborate with each other to come up with the best concept design for your business website, when the design is ready we submit to you via web-link for your approval. Here is the best part, you have unlimited revisions to assure you that you are 100% happy with the design of your website. If you are not proud of the way your website looks you will not share it. So its a must that it looks awesome to you, with that being said 99% of our designs are approved in the very first draft. The reason for this is because we listen to you, we take it all in before even starting the design of the website we don't do templates, we don't try to work around a concept we build your own concept. Once approved by you we move to the next step. Third and Final Step: The website gets coded by our top of the line web developers. Our developers make sure that everything works perfectly and you are 100% satisfied with your site, at this time the website is added to a temporary server where you are the only one that has access to the site. You get to play with the website, access it as many time as you like, share with your co-workers and friends/family. Once you give your final approval the website goes live. Here is the best part, the website is 100% yours unlike other companies we do not hold you hostage! You don't have to host the website with us. You can if you choose to but if you want to have your own server you are more than welcome to. That is our process, if you want to understand more, we are just a phone call away.
- How did you get started doing this type of work?
Web Designer Express started in 1996 where 3 friend knew website and technology was the way of the future. It was also their passion at the time and they knew they were really good at inspiring business to have a website presence. The company has been growing ever since with an awesome crew.