FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies based on glass, material, and parts costs, the scope of work, and the number of visits required to complete the service.
- What is your typical process for working with a new customer?
I begin by discussing the customer’s needs, reviewing the project details, and providing a clear, detailed estimate with labor and material costs fully broken down. Once approved, I schedule the work, complete the service professionally, review the finished job with the customer, and provide a formal invoice upon completion.
- What education and/or training do you have that relates to your work?
Hands-on industry experience in glass, window, and door installation, repair, and replacement, with ongoing training in products, materials, safety procedures, and professional installation practices.