K D Virtual Assist, Inc.

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Introduction: Are you an executive, business owner, or just an everyday, ordinary person with bookkeeping, tax preparation, or administrative needs, but don't have enough time to get it all done? Are you overwhelmed by the day-to-day tasks that seem simple, but seem to take up a lot of your time? You have come to the right person! Let me help you! I am a dedicated professional who has a passion for helping individuals and businesses of all types. I am available 24 hours a day and 7 days a week to meet your specific needs. I have have over 20+ years in bookkeeping, individual tax law, individual tax preparation, business tax law, and business tax preparation experience. I have over 10+ years as a virtual assistant, assisting businesses in all aspects, including business start-up services, consulting. and business credit building. I am also a former Internal Revenue Service employee, where I received specialized training in all areas of tax law and collection methods and procedures. I have a fully functional, secluded office, that has the functionality of a traditional office. I can complete any task you need done, at a reasonable price. I take pride in my work, and I complete tasks in the most efficient, cost effective manner. I look forward to working with you, and I welcome the opportunity to earn your trust. The following is just a basic list of what I can help you with: Business Tax Preparation Individual Tax Preparation Tax Research Tax Education Tax Planning Assistance with tax issues and working with the Internal Revenue Service to come to a resolution Business Start-up Services and Filing Assistance Business Consulting and Credit Building Assistance Bookkeeping Services Executive Assistant Services Administrative/Operations Assistant Services Hourly, Billable Time, Monthly, and Per Task Pricing Available I offer custom packages and may payment options to meet your needs. I also offer creative financing options for my services. Contact me for more information. COVID-19: I am offering reduced pricing for those affected by COVID-19. Contact me for more details.

Overview

Hired 3 times

5 employees

15 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Reviews

1.0

1 review

100%

Celina F.

Mar 29, 2021

Hired on Thumbtack

Agree with the other bad review! After being already behind on invoicing, I reached out to Karen. She agreed to help me with a guarantee that she could get me caught up. After weeks of back and forth emails, text and every excuse under the sun I still have not received what she had agreed to complete. I finally received the invoices via google doc and was happy to get them, although upon opening them, they were completely blank and not completed. Dissatisfied is an understatement. Her excuses spanned from connectivity issues, to file format via email wrong. I’m a millennial and work remotely so such excuses are a dying breed. Don’t trust her in a pinch. As I sit here writing this review, I am completing the incomplete invoices she had promised. Never received anything promised and not she will not respond to me via email, phone or text. I feel like I almost got scammed and she was going to submit my invoices for me with a new “payment to” address for the checks. Beware.

Details: Business • Administrative assistant • Data entry • Spreadsheets • One week or less • Remotely (phone or internet)

K D Virtual Assist, Inc.'s reply

Celina, I apologize that you are not satisfied with the level of service that you were provided. However, I feel that the accusations and assumptions that you have noted in your review are inaccurate and unfair. The other review was a completely different scenario. In that contract there were multiple email addresses being used that were no longer active and emails were being returned. While completing your work,, I was experiencing network issues due to tornadic activity in our area from massive storms that affected not just me, but the entire east coast. Millennial or not, when the network is down, it is down. This work was already behind, as you stated in your review, when I got it. You sent me handwritten sheets of notebook paper, that were barely legible, to convert to open office documents. I completed this work for you, as agreed and sent it to the same email address that we had been communicating with from the time of our first discussion. I never stated that I had an incorrect email. I have responded to you in every way that you have contacted me - email, phone and text, including after-hours communications. You stated that you did not receive the invoices and requested that I send them in Google Docs. I completed the work once again in Google Docs. I To accommodate for the network issue, I agreed to complete 2 months worth of invoices for you, at no charge. For you to say that you feel like you would have been scammed is absolutely ridiculous! I am the one who feels as if they have been scammed! I completed this work for you, in two different formats, and received no compensation for the work that was done. Also, the statement that you made: that you thought that I was going to submit your invoices with a new "payment to" address for the checks is outrageous!! I hold myself and my business to the highest ethical standards. If you were unsatisfied with my services, you have every right to voice your thoughts. However, making accusatory statements that I am a possible scammer that would engage in criminal and unethical behavior, is unacceptable! Being that you are a millennial, you may not be old enough or have not been in business long enough to know the damage that these types of false statements can have on a business's and an individual's reputation.

Administrative Support

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I have many different pricing options available to all of my clients. Hourly, Monthly, and Task Pricing available. I offer custom packages and financing on larger projects.
What is your typical process for working with a new customer?
I work with my client's specific needs and deadlines. The two basic things that I need to know are: What you need done or are trying to accomplish When you need it done/deadline Once I know these these, then I will work with my client to devise a plan that meets their needs and budget. After agreeing to a price and deadline, I confirm my client's contact preferences so that I can provide updates on progress and reports, as required. I require minimal to no supervision. I have the ability to work well independently. Once work commences, I will provide updates and reports. I will request information, when needed. I look forward to working with you. I welcome the opportunity to earn your trust.
What education and/or training do you have that relates to your work?
I have a B.S Degree in Business Administration. I have specialized tax law training from the Internal Revenue Service and tax training agencies.