FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
PureBella Cleaning Solutions LLC offers transparent and competitive pricing based on the size, type, and condition of the property. We provide upfront quotes with no hidden fees. A $50 deposit is required to secure your booking. We also offer discounted rates for recurring clients, such as weekly or biweekly cleanings, and custom packages for commercial and Airbnb properties.
- What is your typical process for working with a new customer?
We start with a brief consultation — either online or in person — to understand your cleaning needs and preferences. From there, we provide a detailed quote and outline what’s included in your cleaning service. Once confirmed, we schedule your appointment, collect the deposit, and ensure everything is completed to your satisfaction before finalizing payment.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential, commercial, and short-term rental cleaning standards. We’re skilled in the use of professional-grade cleaning products, sanitation procedures, and time-efficient cleaning methods that meet hospitality and health standards. We also stay up to date on best practices for eco-friendly and allergen-safe cleaning techniques.