FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It's pretty straightforward.- I work by the hour. You only pay me for the exact amount of time I'm at your place, (and I tend to work pretty fast)...so it doesn't make sense to me, to charge dog owners an exorbitant "package" fee for my service,
- What is your typical process for working with a new customer?
My first visit is almost always somewhere around two hours. Many times (depending on the situation of course) that's the only time a dog owner needs to see me. This is 'usually' the case with puppy kindergarten and dog behavioral problems. - Basic obedience is generally a series of visits an hour or less each, about a week apart, but starts with a two hour session as well. - If you are a good student, things will move fast, and you will get an amazing result from what I bring to your situation.
- What education and/or training do you have that relates to your work?
Although I do have a certification from Animal Behavior and Training Associates of Los Angeles California, that's not what makes me good at my job. - I have a gift. I love dogs and our relationships with dogs. And I understand them on a deeper level. As a natural born teacher and communicator, I have an ability to convey that information to humans in a way they will understand. The other thing that sets me apart, is over 30 years of experience in dog behavior. At this point in my career, there's nothing I haven't dealt with many times. And sometimes because of the often vast differences in my clients, I have to be creative when it comes to effecting a solution that will really work for them.