This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Pipe issues
Responds in about 1 min
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Professional Choice Plumbing is your top-rated plumber in Ocala, FL — proudly serving Marion County, Gainesville, The Villages, Belleview, Dunnellon, Summerfield, and surrounding areas. We specialize in drain cleaning, water heater replacement, whole-home repipes, water filtration, softener systems, and emergency plumbing. Florida Licensed & Insured (CFC1431784). Customers choose us for our 5-star service, upfront pricing with no surprise billing, and multiple repair options on every job. Call today and see why we're the right choice — the Professional Choice.
Overview
Hired 54 times
11 similar jobs done near you
Background checked
License verified
9 employees
4 years in business
Business hours
SunClosedMon9:00 am - 4:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
Certified Plumbing Contractor
License state: FL
Background checked
Passed by Brandon Fairley on Jul 3, 2025.
Services offered
Pipe issues
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
116 reviews
5
95%
4
1%
3
0%
2
1%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Pamela H.
Aug 28, 2025
•
Hired on Thumbtack
I used this Thumbtack app and got a response within an hour from Professional Choice Plumbing. Leo and Dillon came out the next day, assessed the kitchen sink situation and gave us options. They were courteous and very efficient and took care of the problem. We would highly recommend their services! Thank you!
Details: Yes, repair is urgent • Only one drain has issues • Clogging • Slow draining • House
Plumbing Drain Repair
Coralys C.
Aug 16, 2025
•
Hired on Thumbtack
Michael Voisine is very hardworking, diligent, skilled, respectful and humble. He explained everything I needed to understand what was going on in my house and how he would fix it. His knowledge and kindness stood out as an expectation for me. He was very careful and thorough in verifying from the moment he arrived until the job was done to ensure that no area of pipe leaking was left unchecked; and he solved the problem the same day.
The company overall is reasonably priced, they responded quickly to my request for service, within minutes I had an appointment and availability was within two days which was ideal for me. And they accept credit card payment method. I really liked that the company sent a text message before Michael arrived to check if I was available. And it was great for me that they sent me a picture and description of his profile before his arrival, this information is important to me.
Thank you Michael, God bless you and your family!
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • House
Plumbing Pipe Repair
Tracey K.
Jul 14, 2025
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Hired on Thumbtack
Professional Choice Plumbing was great right from the beginning. They answered quickly, even on a Sunday evening, with a next day availability. Michael, the technician who came was absolutely wonderful. He made sure he communicated everything he was doing, explained every option I had, and checked in with me every step of the way. He was incredibly personable the entire six hours he was working in my home. I’m very grateful to have hot water again thanks to Michael & Professional Choice Plumbing.
Details: Water heater repair • Laundry room • Water heater • House
Professional Choice Plumbing's reply
Hi Tracey! 🎉 Thank you so much for the glowing 5-star review! We’re thrilled you chose us for your emergency plumbing needs and that we could get you scheduled for next-day availability—even on a Sunday evening. Michael is so happy he could keep you informed every step of the way, explain all your options, and make sure you felt confident in the process. Your kind words mean the world to us, and we’re delighted to have restored your hot water. If you ever need anything else—big or small—just give Professional Choice Plumbing a call. We’ve got you covered! 🔥🚰🔧
Emergency Plumbing
Dawn G.
Apr 25, 2026
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Hired on Thumbtack
They came out to assess my job I had a leaking pipe to my hot water heater and the price was outrageous. The lowest price was $600 and went up to $1000. I called another company out and they fixed my issue for $300. Professional Choice Plumbing seems very other priced.
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Water heater • House
Professional Choice Plumbing's reply
Hi Dawn, thank you for your feedback. I understand pricing is an important factor when choosing a plumbing company. I did want to clarify that our quoted pricing started at $497, not $600. We’ve never positioned ourselves as the cheapest option—we focus on providing reliable, 5-star service, quality workmanship, and standing behind our work. You can often find someone cheaper, but pricing is not always an apples-to-apples comparison. Our company carries higher operating costs to maintain licensed professionals, insurance, quality materials, and responsive customer service. Even the platforms we use to connect with customers charge significant lead costs before we ever book a job. We respect that you found an option that worked for your budget, but we remain confident in the value and level of service we provide to our customers. We appreciate the opportunity to assess the issue and wish you the best.
Plumbing Pipe Repair
Terrance H.
Aug 5, 2026
•
Hired on Thumbtack
He did a great job and I will definitely hire again if need be
Professional Choice Plumbing's reply
Terrance, thank you for the 5-star review! ⭐️⭐️⭐️⭐️⭐️
We're glad to hear you were happy with your drain repair and that the job was completed to your satisfaction. Providing quality workmanship and service our customers can rely on is always our goal. 🔧😊
Thank you for your recommendation and for choosing Professional Choice Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us! 💙🚰
Plumbing Drain Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
What you need to know about our pricing
$59 Service Fee for travel, diagnosis, and on-site consultation.
Fee is waived when you authorize any repair or installation on the same visit.
5% Military & Senior Discount on any service or installation – save up to $200.
We’ll review all repair or replacement options with clear, up-front pricing before any work begins.
What is your typical process for working with a new customer?
New-Customer Process
Inquiry & Scheduling
Contact us by phone or online to describe your issue.
We’ll find an appointment that fits your schedule.
Appointment Confirmation & Tracking
You’ll receive a reminder the day before your visit.
When your technician is dispatched, you’ll get a text with a link and GPS tracking so you know exactly when they’ll arrive.
On-Site Visit & Diagnosis
A $59 service fee covers travel, inspection, and on-site consultation.
That fee is waived if you approve any repair or installation during the visit.
Review & Approval
We offer flat-rate pricing.
Apply your 5% Military & Senior Discount (save up to $200).
You decide exactly which services to authorize.
Work Execution & Quality Check
Our licensed, insured technician completes the approved work.
We test everything to ensure it’s working perfectly.
Completion & Payment
We review the finished job with you.
Pay by credit/debit card, check, or cash; financing is available on qualifying projects.
What education and/or training do you have that relates to your work?
What education and training do our technicians have?
State-Licensed Journeyman & Master Plumbers
We meet all Florida licensing requirements and complete required continuing-education hours to stay current with local codes.
Manufacturer Certifications
Our team is factory-trained on top brands (Rheem, Bradford White, Navien, etc.) for safe, correct installation and service of water heaters, tankless systems, and filtration equipment.
Safety & Compliance Training
Technicians safety training
Advanced Skills Workshops
We run ongoing in-house training on leak detection, sewer-camera inspections, and the latest smart-home plumbing technologies.
