FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, transparent pricing that’s customized to your unique space and style preferences. Every project starts with a free in-home design consultation so we can tailor solutions to your goals and budget. We don’t believe in one-size-fits-all pricing. We occasionally offer seasonal discounts and flexible financing options to make your dream bathroom more accessible.
- What is your typical process for working with a new customer?
We begin with a free, no-pressure in-home consultation where we assess your space, discuss your needs, and show you design options. From there, we provide a detailed estimate and walk you through the entire process—from product selection to installation—so you feel confident every step of the way. Our team handles everything from demo to cleanup, ensuring a seamless experience.
- What education and/or training do you have that relates to your work?
Our team is trained in industry best practices for wet-area remodeling, including shower and tub conversions, accessibility upgrades, and high-efficiency installations. We follow strict quality control standards and train our sales and installation crews in both technical craftsmanship and customer care. Many of our pros also have decades of hands-on experience.