FAQs
- What is your typical process for working with a new customer?
1. Inquiry and Assessment: • Customer reaches out for cleaning service. • Gather information on space, specific needs, and preferred schedule. 2. Quote and Agreement: • Provide a detailed cost estimate and outline of tasks. • Confirm terms, schedule, and any specific instructions. 3. Payment Process: • Payment is collected upon the arrival of the cleaning team, before they commence their work. 4. Cleaning Service: • Execute tasks according to the agreed-upon scope. 5. Feedback and Satisfaction: • Seek feedback from the customer to ensure their satisfaction and address any potential improvements.
- How did you get started doing this type of work?
In 2022, we started CITRUS CLEANING SERVICES, a business run by two friends, both named Yuliia, proud owners of Citrus Cleaning Services LLC. We wanted to build a business that helps people to be happier. Driven by a passion for entrepreneurship and our values, we noticed a need for outstanding cleaning services. This sparked our idea. We imagined a company that offers fantastic cleaning and personal care for homes in the Orlando area. These principles guide us, shaping a brand that people in the Orlando area can rely on with confidence.
- What advice would you give a customer looking to hire a provider in your area of work?
Here are concise tips for hiring a cleaning service: 1. Define Your Needs: Clearly outline your cleaning requirements. 2. Check Credentials and Reviews: Look for licensed, insured providers with positive reviews. 3. Discuss Services and Pricing: Confirm offered services and understand pricing details. 4. Visit Website or Portfolio: Review their work and services online. 5. Inquire About Products: Discuss preferences for cleaning products. Trust your instincts and choose a provider that aligns with your needs and preferences.