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About
I am a highly experienced mobile computer repair technician that services all of Central Florida. I have over 15 years of experience in repairing all sorts of Windows & Mac desktop and laptop computer issues. The services I provide: Virus Removal, Operating System Installation and Upgrade, Data Backup/Recovery, Slow Computer Repair, Blue Screen of Death Repair, Computer Part upgrade and Replacement, Build Custom Computers, Laptop Screen Repair and much more.
I take special pride and enjoyment in providing world class customer service with friendly, honesty, reliability, and satisfaction with my services.
Overview
Hired 188 times
Background checked
17 years in business
Business hours
Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2021
2020
2019
2018
Services offered
Computer issue
Computer not turning on
Cracked or damaged screen
Slow computer performance
Virus or malware
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
117 reviews
5
97%
4
3%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Nicholas M.
Sep 4, 2023
•
Hired on Thumbtack
William was extremely professional, figured out what to do, and solved my computer issue quickly. Friendly as well, definitely rehiring if I need any computer help again.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Tamiko F.
Aug 8, 2017
•
Hired on Thumbtack
Very professional and knowledgeable. He fixed my computer issue. I highly recommend him to friends and family. I look forward to doing business again witg him!!!
Computer Repair
Mimi m.
Mar 20, 2020
•
Hired on Thumbtack
Willie is a very nice guy that identified my problem quickly. I would definitely recommend him if you have any computer issues. Very honest and knows computers.
Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet)
Computer Repair
Braha A.
Jun 17, 2019
•
Hired on Thumbtack
My work computer didnt turn on so I looked through the various options on Thumbtack. Willie got back to me within a few hours, setup a call to discuss and was here the next morning to fix the issue. He had it figured out within 20 minutes. Job well done !!!! Will use again !
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Hook V.
Jun 6, 2019
•
Hired on Thumbtack
Willie saved the day for me! He was prompt, friendly, professional, and most importantly FIXED my software problem that other people either misdiagnosed or didn't know how to. He was patient and explained every detail to me throughout, and suggested improvements to my system for my purposes. Highly recommend!!! I will definitely be calling him back for everything else. I feel 100% confident that he knows what he's doing and is not just trying to make a buck off of my lack of knowledge. Full respect. Thanks, Willie!!!
Details: PC • Laptop • System error or blue screen • At the pro’s location
Computer Repair
Credentials
Background Check
Willie Decade
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I provide a flat service rate of $100, parts are separate.
What is your typical process for working with a new customer?
My typical process working with customers is to provide a free diagnostic to determine the exact problem, and provide a final quote if part's need to be ordered.
What education and/or training do you have that relates to your work?
Went to International Academy of Design Technology for computer IT.