FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer fair, upfront pricing. There are no hidden fees, and I always explain the cost before starting the work.
- What is your typical process for working with a new customer?
First, I listen to the customer’s issue and understand their needs. Then I explain the solution, timeline, and cost before starting any work.
- What education and/or training do you have that relates to your work?
I have a computer engineering background and hands-on experience in computer setup, troubleshooting, system optimization, and IT support.