FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. Here’s what you should know: Pricing Structure: Our prices vary depending on the type of flooring, the size of the area, and any additional services such as baseboard or trim installation. Discounts: We occasionally offer promotions and discounts on certain products and services. Be sure to ask about any current offers when you contact us. Additional Fees: There may be additional fees for specific requirements, such as moving furniture or preparing the subfloor. We provide a detailed estimate upfront, so you know exactly what to expect.
- What is your typical process for working with a new customer?
Site Visit & Measurement: We visit your home to take precise measurements and assess the space. Detailed Estimate: We provide a comprehensive estimate including all costs. Scheduling: We schedule a convenient time for installation. Installation: Our team completes the installation with minimal disruption. Final Walkthrough: We review the work with you to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
Ongoing Training: We stay up-to-date with the latest installation techniques and product advancements. Hands-On Experience: Our installers have years of hands-on experience in the field.