FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
our pricing is clear, fair, and fully transparent — no hidden fees, no surprise charges. We base every estimate on your home size, cleaning type, and specific needs, so you always know exactly what you’re paying for.
- What is your typical process for working with a new customer?
1️⃣ Quick Contact: Customers reach out through our ******* form, direct message, or by *****. We collect a few details about the property and the type of cleaning needed. 2️⃣ Free Estimate: We provide a clear, customized quote based on your home size and cleaning type — no hidden fees or surprises. 3️⃣ Easy Scheduling: Once you approve the estimate, we schedule your cleaning for the date and time that best fits your routine. 4️⃣ Professional Cleaning Service: Our trained team arrives on time with all supplies and delivers a detailed, high-quality cleaning — from floors to baseboards, bathrooms, and kitchens. 5️⃣ Final Review & Feedback: After the service, we make sure everything meets your expectations
- What education and/or training do you have that relates to your work?
✅ Professional Residential & Deep Cleaning Training — covering surface care, sanitation, organization systems, and stain treatment for all materials. ✅ Move-In/Move-Out & Post-Construction Cleaning Certification — ensuring every property is spotless and ready for handover. ✅ Safety & Eco-Cleaning Practices Workshops — focused on safe product handling, environmental care, and indoor air quality. ✅ Continuous On-the-Job Training — every team member is regularly evaluated and coached to maintain our 5-star standards. Beyond formal training, we have years of experience serving homes, rentals, and Airbnb properties across the Orlando area — building a reputation for quality, punctuality, and trust.