FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Orlando Sparkles! is a premium cleaning company that delivers a superior cleaning experience, from start to finish. Our cleaners follow a custom playbook to make sure that your home or office gets cleaned the right way, every time. We've gone out of our way to address many of the issues people may have experienced in the past with other cleaning businesses to ensure your home is clean and safe, just the way you want it. Our cleaners will show up in the time window booked and do a fantastic job. No cash has to be exchanged, because bookings and payments are 100% online to streamline and speed everything up. We are not the cheapest option you can find, but arguably, deliver the most bang for your buck you can find. Your satisfaction is our only goal, so we back it with a money-back satisfaction guarantee.
- What is your typical process for working with a new customer?
A new customer can simply go to our website, plug in the details of their residence or office - for example a 4 bedroom, 3 bathroom house of approximately 2600 square feet, and have an instant quote. The website will show available time slots that can be booked, so the customer can simply choose what time works best, continue with the ultra-simple checkout process and have a booked cleaning within a couple of minutes.
- What education and/or training do you have that relates to your work?
We believe that a cleaning company is only as great as our cleaners, so we prioritize hiring only the best... as a start. From there, we give them our top-secret cleaning playbook - a covert manual that holds key information on cleaning anything within a home to perfection. We have processes, checks and balances to make sure cleanings are done in a complete fashion, with zero corners cut - and to the standard we've set in our playbook. And when your jaw hits the floor at how clean your beautiful home looks, we'll take care of that too.