I'm a Technology Consultant, and I'm the best in the business.
I help ordinary people fix extraordinary problems. :-)
This leads me to typically helping people with things like:
- Establishing an online presence, or improving an existing one.
- Teaching people to work with technology so that it becomes fun, and convenient.
- I fix computers, phones, tablets and servers.
- I can recover data from drives and devices.
- I can help protect and secure your network against malware/ransomware.
- I can remove viruses from your home computer or office computers.
- I also develop applications and write code for software.
- I can help you get your website designed.
- I specialize in website marketing to help you get found online.
- I provide direct website hosting services, with advanced performance management services for high-traffic (1M+ visitors) (and even low traffic) websites.
My clients and customers have come to appreciate my direct, hands-on approach, and the fact that my problem-solving approach to things is timely and thorough. Typically, the work I do derives a "why didn't we think of that before?" response from folks when I offer actionable strategies and help with implementation.
I've been involved with technology since 1997, first in the United States Marine Corps, and then after I started my company in 2003.
I've helped all kinds of people, and many types of businesses, both large and small.
I'm ready to work with you or your company and help you accomplish your goals, or remove whatever impediments (viruses/malware/ransomware) are preventing you from reaching your goals.
I love what I do; in fact, I'd do it for free if I had no expenses involved in living my life. I've found my calling, and it always reflects in the work I do with you or your business.
Hope to have a conversation with you soon! :-)
Overview
Hired 1651 times
Background checked
6 employees
24 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Samsung Pay, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Computer issue
Slow computer performance
Virus or malware
System error or blue screen
Clicking or grinding noise from hard drive
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Very good 4.6
762 reviews
5
88%
4
3%
3
1%
2
1%
1
7%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Tiana T.
Jul 19, 2026
•
Hired on Thumbtack
Eddie was fantastic! He responded to my same-day request, got everything set up quickly, and made the whole process completely stress-free. He was incredibly friendly, professional, and took the time to answer all of my questions. I felt super safe and comfortable having him in my home and my PC is up and running perfectly. I highly recommend Eddie if you’re looking for someone who’s knowledgeable, reliable, and genuinely helpful!
Details: PC • Desktop • System error or blue screen • My home, venue, etc.
Computer Repair
Jermele J.
May 29, 2026
•
Hired on Thumbtack
Eric is the consummate computer technician. He repaired my computer and provider user friendly answers to all of my questions. I strongly recommend Eric for all senior citizens🤗
Details: PC • Desktop • Virus or malware • My home, venue, etc.
Computer Repair
Brenda B.
Apr 12, 2026
•
Hired on Thumbtack
Eric was the most professional, friendly & efficient technician I have ever met! I was having panic attacks all morning before our appointment; he immediately eased my fears by explaining the processes which made it seem less scary. We worked through the issues, and came to a successful conclusion! I would highly recommend Eric to anyone needing computer assistance!
Details: Adult • Beginner • Email (e.g., Outlook, Gmail) • I travel to the computer teacher • The computer teacher travels to me
Computer Lessons
Carol A.
Mar 21, 2026
•
Hired on Thumbtack
Eric walked me through a fix for my computer that a computer store would have changed a lot for. He walked me through some checks while we were on the phone and he solved the problem effectively and efficiently
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Melissa M.
Jul 21, 2026
•
Hired on Thumbtack
Eric is very knowledgeable about what was wrong with my computer and is light years ahead of many other people in the IT world! I would definitely recommend him!
Details: Computer • 1 device • At the pro’s location • My home, venue, etc.
Virus Removal Services
Credentials
Background Check
Eric Gillette
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My pricing and fee structure is very straight-forward, and depends on the work involved. As an hourly rate, my rate can vary between $99/hour and $150/hour, depending on whether it's a weekday or weekend, what we're working on and how complex it is. A flat-rate travel charge might apply depending on your location or circumstances. You can always give me a shout for an exact quote right over the phone!
What is your typical process for working with a new customer?
To get started, we'll have a discussion about what problems you are having and how I can help resolve them for you - or perhaps you don't have problems, but instead need help with specific things like marketing. Whatever is going on in your life or with your business, I'll work with you to help you get to the place you want to be in. :-)
What education and/or training do you have that relates to your work?
Most people are shocked when I tell them that I'm self taught and that my interest in technology started at the young age of 9 years old - I was 9 years old in 1989, so that should give you a bit of perspective. I joined the United States Marine Corps right out of high school, learned some systems administration, which further enhanced my skillset, and in 2003 I started my company!