FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
CleanOrlando offers a fair price for an exceptional quality cleaning service. We offer discounts to public servants such as teachers & emergency service members. Additionally, when you bundle three services into a package, you receive an additional $50 off your service. All of our services include complimentary trash & recycling receptacle cleaning.
- What is your typical process for working with a new customer?
The first step in working with new customers is to communicate to better understand their needs. We provide each customer our cleaning process and ask for any specific details or accommodations needed to help them clean their home. Typically, the process includes, questions such as whether there are any parts that need extra attention such as plants needing to be protected or if any specific furniture or personal belongings needed to be covered. It is important to fully understand the scope of work prior to ensure we are fully prepared to provide an excellent service.
- What education and/or training do you have that relates to your work?
The extent of our training has been hands on working for residential management companies who provided on the job training to properly and safely clean multi housing properties. In addition, I was certified as a property maintenance technician in 2016 which comes in handy when cleaning multiple types of residential and commercial properties.