FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, performance-based pricing. We don’t get paid until you do—meaning we don’t collect management fees while your property is vacant. Our standard monthly fee covers everything from rent collection to 24/7 maintenance coordination. We also offer multi-unit discounts for investors with larger portfolios. No hidden 'onboarding' fees or surprise markups on repairs—just straightforward pricing that protects your ROI.
- What is your typical process for working with a new customer?
It starts with a free Rental Analysis to ensure you’re getting maximum market rent. Once you're ready, we handle the 'heavy lifting' immediately: professional photography, aggressive marketing on 50+ platforms, and a rigorous 10-point tenant screening. You’ll be assigned a dedicated point of contact, and we’ll have your property 'tenant-ready' and listed within 48 hours of our initial walkthrough.
- What education and/or training do you have that relates to your work?
We are fully licensed and insured property management specialists. Our team stays ahead of the curve through ongoing Fair Housing compliance training and local real estate board certifications. This expertise allows us to navigate complex landlord-tenant laws and local regulations, ensuring your investment stays protected and legally compliant at all times.