FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing simple and transparent, no hidden fees, no time commitments, and no extra charges for chemicals or filter cleanings. Everything is included in the quoted price, except for repair work. We also offer referral programs and neighborhood discounts year-round!
- What is your typical process for working with a new customer?
Our onboarding process is quick, easy, and stress-free. We provide a free quote, and once it's approved, we send a service agreement. After you've filled it out, service begins at your convenience. We prioritize a simple, fast, and hassle-free onboarding experience every time.
- What education and/or training do you have that relates to your work?
Our team is trained and experienced in all aspects of pool care, from water chemistry to equipment maintenance. Every technician is knowledgeable in the LSI index and uses state of the art tools and equipment to keep your pool clean and worry-free.