FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects our commitment to quality, detail, and long-lasting results. While we may not be the cheapest option, we never cut corners and always use high-quality materials. We provide clear, transparent estimates with no hidden fees, and we’re happy to discuss options that fit your budget. Occasionally, we offer discounts for larger projects or returning clients.
- What is your typical process for working with a new customer?
We start by listening carefully to your needs during an initial consultation, either in person or virtually. From there, we evaluate the space, discuss design ideas, material options, and your timeline. Once we understand your vision and goals, we provide a detailed estimate and project plan. Throughout the job, we keep you informed at every step and don’t consider the job complete until you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience and has undergone specialized training in flooring systems, tile installation, epoxy coatings, and general contracting standards. We also stay up to date with the latest materials and techniques to ensure our work meets modern standards and exceeds expectations.