- What should the customer know about your pricing (e.g., discounts, fees)?
Some projects are industry standard using exacting software called"exactimate"that tells us what prices are anywhere in the world that is fair or industry standard, but custom jobs need a trained eye to estimate, we are usually never the cheapest, we're not going for bargain basement shoppers, we look for people who want to have a job they can be proud of for many years to come,we have middle of the road prices but top notch quality is forever our goal and never cut corners just to beat another estimate, we are flexible and fair always.
- What is your typical process for working with a new customer?
Very typical process is first to answer and return calls,most everyone says my communication is best they've seen, I keep my cell phone in front shirt pocket and I actually answer it instead of sending you to a answering machine, I do try to screen my calls because every salesman is ringing my phone off the hook,but I have a app to sort through most of those, each day I notify our customer every day of what step were doing at the moment what is the next step in the process, when we're heading over with time estimate ,we work close to meet or exceed expectations.
- What education and/or training do you have that relates to your work?
I'm certified in flood restoration from IIRC World standards, and certified in paver sealer application process, and also attended many classes on carpet cleaning ,tile &grout and care and cleaning, and most would agree were the highest rated painter in Orlando for having the most A reviews out of 2500 other companies on angieslist ,see my Facebook page, philip white painting and carpet cleaning llc for pics of recent jobs I've posted.