United Water Restoration Group
United Water Restoration Group

United Water Restoration Group

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Scheduling
Mold services
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Introduction: United Water Restoration is a full-service restoration company available 24 hours a day, 7 days a week for all your water, flood, fire, storm, sewage and mold emergencies. We guarantee to dispatch a technician to your property within minutes of receiving your call. We have more than 14 years of experience in this industry and have helped thousands of home and business owners in restoring their property to pre-loss condition. We are well known in our communities and work with all insurance companies as well as have friendly business relationships with a multitude of adjusters. We work side by side with them to assure that every step is handled appropriately and within your coverage specifications. We guarantee our work and have handpicked our staff so that we never lose that "personal attention" that you rarely receive in this industry today. We are extra sensitive in the areas of customer service because we know that when someone's home or building is in an emergency situation involving water, flood, fire, storm, sewage or mold damage, it in itself is overwhelming and stressful. We know how important it is for our customers to return to their regular life ASAP. The satisfaction of the client is most important to us. We place stringent standards that we enforce at every job for accuracy, respect of property and attention to detail to make sure we don't ever compromise the quality of service. We offer immediate response as well as flexible scheduling for monitoring. We adhere to all policies of the certifying agencies as well as enforcing continuous education for our technicians.
Overview

Hired 4 times

Background checked

112 employees

16 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Featured Projects

7 photos

Specialties
Mold services

Reviews

Customers rated this pro highly for professionalism, and responsiveness.

Good 4.3

11 reviews

5
82%
4
0%
3
0%
2
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1
18%


pro avatar
Thumbtack Customer
Jul 8, 2015
·

From Google

From Google

I cannot say enough good things about this company! When sewage backed up into my home flooding my master bathroom and ruining the wood floors in the master bedroom, United Water Restoration came out that night at 9pm and immediately took care of the situation and got it under control. They followed up with me the entire next week to make sure everything was taken care of and my family (which includes two small children) was not inconvenienced. They were always there when they said they would be and they kept an open line of communication so I could call them at any time with questions or problems. They are quick to respond, efficient at their job, and extremely professional. Dennis and Ryan were awesome! I HIGHLY recommend this company to anyone who finds themselves in a "crappy" situation.
United Water Restoration Group's reply
Thank you for choosing United Water Restoration
pro avatar
Thumbtack Customer
Sep 4, 2015
·

From Google

From Google

Sunday I came home to find a house full of water, imagine the stress!! I found United Water Restorations number on line and called them. To my amazement an actual person answered (no dealing with an answering service or voice mail). Ryan came immediately and began the process of making my very wet home at lease tolerable. He spent hours at our home getting water sucked out of my floors and machines set up. James came to our home and followed up the next day, assuring me that all was well with the equipment and made certain it was doing what it should be. Bill and Ryan came back and removed all the nasty water damaged flooring, cabinets and trim that was affected. Not to mention a couple of these guys were management and they rolled up their sleeves and worked hard for me. Finally the day came to remove the equipment. James and Zach came in and started the removal process. The moisture levels were checked and I was assured all was fine. This was a very stressful period and these guys went above and beyond to make me feel comfortable and kept me informed with everything they were doing. I am so grateful that on that horrible Sunday, I was able to reach such an awesome company. I jokingly refereed to them as my hero's but in reality they were that day! No one ever wants a situation like this to occur, but if it does, it is certainly great to know that there is a company out there with awesome employees that really have your best interest at heart! Thank you again United Water Restoration Group!!!
United Water Restoration Group's reply
Thank you for your positive review and thank you for choosing United Water Restoration.
pro avatar
Thumbtack Customer
Sep 9, 2016
·

From Google

From Google

Eddie was great, efficient, polite and caring. He did set up machines to dry out all of the water and took out the bad Sheetrock, removing entire mess in those rooms. I know restoration companies charge a lot and yes they give a commission to those who refer them. This has been for years. Maybe they do charge a lot and in my case I actually do not know what invoice was, but think more about what could happen to your home if restoration companies did not exist. I personally would not prefer to have feces in my home. Good work and saving your home is what counts. Yes some companies fabricate repairs but I did not see this with United to date. I ran a plumbing company for eight years and my guys got a commission yes but without the referral who who you have called?
United Water Restoration Group's reply
Thank you Janice! Glad we could help you!
pro avatar
Thumbtack Customer
Dec 31, 2018
·

From Google

From Google

United water is a name that will resonate a permanent memory in our lives. It has been a common name in our household for years. Not only does my daughter manage the Tampa office but my wife manages the main office in Ormond Beach Florida. This company is very personable and just down right "human" if that makes any sense. I will applaud their choice of management and directive because they choose locals to structure and manage their service areas, this ensures that management knows and understands the customers and people of the area that they provide service. This is an important factor that helps a company relate to the customer base of their service area. They treat their employees and customers with equal respect. United water is an honest hard-working company there for the public often in the worse times in your life. From Fire and water damage to a plumbing break they give an truthful estimate and honest billing for a job let's just say not everyone wants to do. United water restoration I would like to give my personal thanks to you for not only being a big part of my family's success an ongoing friendship but providing the public with an honest and fair service that other companies can set a standard by. Bravo
pro avatar
Thumbtack Customer
Jul 11, 2019
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From Google

From Google

I cant say anything but Great about this company! They were called on the job by Best Home Services after they assessed the situation. This was water damage. Within 20 minutes of the call Sean Tucker was present. Sean was very professional! He tested all the walls for moisture as well as assessed what needed to be done. Gave a quote and preceded with the needed work. The worked was completed with fans and humidifiers placed. This is a horrifying situation to be in. Water damage creates order and mold. I the next day I had neither. Sean Tucker knew exactly what he was doing. This made my experience much easier to get through. I would recommend this company Highly . Ask for Sean Tucker!
United Water Restoration Group's reply
Hi Cindy, we understand the stress this kind of situation will cause. That is why we have some of the fastest response time in the business to ensure there is no further damage.
Credentials
Background Check

Tina Jones

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