FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope of work, square footage, floor condition, and service type. There are no hidden fees. Discounts may be available for recurring services or larger commercial projects. Final pricing is confirmed after an on-site evaluation or review of project details.
- What is your typical process for working with a new customer?
We start by understanding the client’s needs and reviewing the space. We then provide a clear estimate and service plan. Once approved, we schedule the job, arrive on time with professional equipment, and complete the work efficiently. A final walkthrough ensures the job meets expectations.
- What education and/or training do you have that relates to your work?
Our team has hands-on professional experience in commercial and residential floor care, including strip and wax, deep cleaning, and surface maintenance. We are trained in proper equipment use, floor safety standards, and best practices to deliver durable, high-quality results.