Green Property Services

Hello, We apologize for the inconvenience, that was our 2 new employees which have already been let go of. We typically put new customers with Frank which is back on that route. We'd love to have a chance to make things right, I wish Victoria would have given us a call. We found out about the quality once our exsisting customers called us (Thank you guys!) Communication is key here, we wouldn't have charged Victoria for that visit either and definitely worked something out had she just called, instead we received a hand written note and a check with an amount she decided on. Unfortunately just bad communication overall.

Thank you Jenn!

Hello Thomas, we apologized for Frank being in the hospital due to a work related injury as you were made aware, we kept open communication and called. We made sure you were made aware of what happened. His recovery wasn't as quick as we thought and had to reschedule since he was still bedridden. We're a small family owned business and Frank does all the estimates. But Thank you for considering us and I'm glad you're property was taken care of. We will consider hiring more help in the busy season.