FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
💰 Pricing & Payment FAQ – All American Fence How transparent is your pricing? At All American Fence, honesty and transparency are core to how we do business. We've proudly served our community for over 25 years, and our reputation is built on straightforward, upfront pricing—no hidden fees, no surprises. Do you require a deposit? Yes, we typically require a 50% deposit before starting your project. The remaining balance is due upon completion of the job to your satisfaction. Are there any additional fees I should expect? Nope! We’re all about clarity. Any fees or costs are discussed and agreed upon before we begin. If anything changes during the project, you'll be notified immediately and given options—no unexpected charges. Do you offer any discounts? From time to time, we may offer seasonal promotions or special discounts. Be sure to ask during your consultation or check our website and social media for current offers. Why should I trust All American Fence? We’ve been in business for over two decades, and we treat our customers like family. Our goal isn’t just to build fences—it’s to build trust.
- What is your typical process for working with a new customer?
🛠️ New Customer Process FAQ – All American Fence What is your typical process for working with a new customer? At All American Fence, we take pride in delivering professional, high-quality service backed by over 25 years of experience. Our process is simple, clear, and designed to make you feel confident every step of the way. 1. Initial Contact & Consultation We begin by connecting with you to understand your fencing needs, goals, and vision. Whether by phone, email, or in-person, our communication is prompt, friendly, and professional. 2. On-Site Evaluation & Estimate Next, we schedule a free on-site evaluation. This allows us to take accurate measurements, assess your property, and discuss material options. You’ll receive a clear, detailed estimate with no hidden costs. 3. Project Planning & Scheduling Once you approve the estimate, we finalize the design and materials. We then schedule your installation at a time that works best for you. Our team shows up on time and ready, keeping you updated throughout the process. 4. Installation by Skilled Professionals Our crew is experienced, dependable, and committed to top-quality workmanship. We treat your property with respect and make sure the job is done right—the first time. 5. Final Walkthrough & Satisfaction Before we consider the job complete, we do a full walkthrough with you. We make sure everything meets your expectations and answer any final questions. Your complete satisfaction is our priority. 6. Ongoing Support Even after your fence is up, we’re here if you need us. Whether it’s a future project or a quick question, we stay available and responsive—because we believe in lasting relationships, not one-time jobs.
- What education and/or training do you have that relates to your work?
🎓 Experience & Qualifications FAQ – All American Fence What education and/or training do you have that relates to your work? At All American Fence, we believe that great work starts with strong knowledge and sharp skills. Here’s what sets us apart when it comes to education and expertise: 25+ Years of Hands-On Experience We bring over 25 years of real-world experience in fencing and outdoor construction. That means we've seen it all, built it all, and solved every challenge with precision and care. College-Educated Leadership Our leadership team has a college-level education, which strengthens our ability to manage projects professionally, communicate clearly, and run operations smoothly. We combine book smarts with field smarts. Ongoing Continuing Education We don’t stop learning. We regularly pursue continuing education to stay up to date on the latest installation techniques, tools, safety standards, and material innovations. Our goal is to deliver the most modern and reliable solutions possible. AAFA Certified We are certified by the American Association of Fence Contractors (AAFA)—a respected credential that reflects our commitment to quality, ethics, and professionalism in every job we do. Whether you're hiring us for residential, commercial, or custom fencing, you can rest easy knowing you're working with a team that’s trained, tested, and trusted.