FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive rates and customized pricing based on the size of your space, type and frequency of service, specific cleaning needs, and your budget. An onsite/virtual inspection is usually recommended to accurately assess your facility and determine the most cost-effective service plan. Please note that applicable taxes will be added to all estimates and invoices. Additional services requested after the estimate may result in additional charges.
- What is your typical process for working with a new customer?
We start with a brief conversation to understand your cleaning needs, facility size, preferred service frequency, and budget. We schedule an onsite inspection to assess the space and provide the most accurate and cost-effective service plan. We then provide a customized estimate for your review. Once you approve the service, we schedule your cleaning and communicate with you throughout the process to ensure your expectations are met.
- What types of customers have you worked with?
We work with commercial and residential customers, including offices, medical facilities, retail spaces, property managers and leasing offices, and short-term rental/Airbnb hosts. We tailor our cleaning services to the unique needs, schedules, and budgets of each customer.