FAQs
- What is your typical process for working with a new customer?
• Respond to the client’s message or request as soon as possible. • Include a friendly greeting and a brief introduction to your services. • Ask key questions to understand the job (type of welding, materials, location, urgency). Example: “Hi [client’s name], thank you for contacting me. I’m [your name], a mobile welder specializing in repairs and fabrication. Could you tell me a little more about the job? What do you need welded, and where are you located?” ⸻ 2. Job Evaluation • If possible, ask for photos or videos of the project. • Ask about measurements, metal type, and surrounding conditions. • Assess whether you need to visit the site before quoting. ⸻ 3. Clear Quote • Provide a clear estimate, preferably in writing, with a breakdown of costs: labor, materials, travel (if applicable). • If the job can’t be quoted without a visit, offer a pre-inspection. Example: “Based on your description, the estimated cost would be $XXX. It includes materials, welding, and travel. If you agree, we can schedule for [date].” ⸻ 4. Scheduling and Confirmation • Set a date and time for the work. • Confirm everything in writing (Thumbtack messages, text, or email). • Inform if you charge a deposit or if payment is due upon completion. ⸻ 5. On-Site Work • Arrive on time and prepared. • Explain what you will do before starting. • Keep the area tidy and work safely. ⸻ 6. Client Review and Approval • Upon completion, show the work to the client. • Make sure they are satisfied and ask if there is anything else you can do. ⸻ 7. Payment • Accept payment as agreed. • Use Thumbtack-compatible methods or your preferred methods (cash, Zelle, Venmo, etc.). ⸻ 8. Ask for a review • Politely ask the client to leave a review on Thumbtack. • Explain that this helps you grow on the platform.
- What education and/or training do you have that relates to your work?
I have professional welding experience, learning techniques such as MIG, TIG, and arc welding. I also have [X] years of hands-on experience in repairs, fabrication, and structural metal work for residential and commercial clients. I stay up-to-date with safety and quality best practices to ensure accurate and long-lasting results.
- How did you get started doing this type of work?
From a young age, I was interested in working with my hands and creating useful things. I started welding by working in local workshops, where I learned different techniques and processes. Over time, I refined my skills and decided to open my own mobile welding service. Today, I offer repairs, custom fabrication, and in-home solutions with a focus on quality and durability