FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Palmetto Pest Solutions, we keep pricing simple and honest. There are no contracts, no surprise fees, and no high-pressure sales tactics. We offer free inspections, affordable service plans, and discounts for referrals, seniors, military members, first responders, and teachers. As a family-owned business, our low overhead allows us to provide premium service at a price that is often lower than larger national companies.
- What is your typical process for working with a new customer?
We begin with a conversation to learn about the pest issue and answer any questions. Next, we perform a thorough inspection and explain exactly what we find. We then provide honest recommendations and pricing before any work begins. Once treatment is completed, we stand behind our work with a 100% satisfaction guarantee and free re-service if needed.
- What education and/or training do you have that relates to your work?
Make sure the company is licensed, insured, and stands behind its work. Ask about guarantees, follow-up services, and whether there are hidden fees or long-term contracts. Read reviews and choose a company that focuses on solving the problem rather than simply selling a service.