FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Depending on size of the home a flat fee is charged for the first 4 hours. After the 5th hour a fee of $20.00 an hour is charged . Majority of the time the work is completed within the 5 hour window period. Add on's such via interior cleaning is a extra fee (depending on size). ECS do give reoccurring clients
- What is your typical process for working with a new customer?
ECS reach out to clients via the customer preference. A light conversation is conducted to identify the clients needs to ensure communication on both parties; to make sure the client is happy.
- What education and/or training do you have that relates to your work?
ECS assist my family member with janitorial work which involves cleaning hospitals and banks.