FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the scope of work, materials, preparation required, and the level of detail involved in each project. I provide clear, written estimates so customers know exactly what they’re paying for upfront. A 20% down payment is required to schedule the job; this deposit is non-refundable and is applied toward the final balance. This allows me to reserve time, order materials, and commit resources to your project. The remaining balance is due upon completion, after a final walkthrough to ensure everything meets expectations.
- What is your typical process for working with a new customer?
My process starts with an initial consultation where I meet with the customer, review the space, and discuss their goals, materials, colors, and timeline. I then provide a detailed, written estimate outlining the scope of work so there are no surprises. Once approved, we schedule the job and prepare the space properly—protecting floors, furniture, and surrounding areas. Throughout the project, I maintain clear communication and quality control at each phase. After completion, I do a final walkthrough with the customer to ensure everything meets expectations before closeout.
- What education and/or training do you have that relates to your work?
I have over 23 years of hands-on experience in construction and home renovation. I began working in the industry at 14 with my uncle’s contracting company in Miami, gaining practical, real-world training from the ground up. I also spent several years as a member of the Electricians Union in Boston, where I received formal trade training and worked on a wide range of residential and commercial projects until 2020.