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SMT PERSONAL CONCIERGES
SMT PERSONAL CONCIERGES

SMT PERSONAL CONCIERGES

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

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Introduction: SMT Personal Concierge you can expect professional detail work that reaches far beyond your expectations and now through March 1 we are offering $25.00 off your first cleaning. Our services include the following: Interior Spaces This includes the dusting of furniture, interior shelving, counter-tops, vents, wood trims, blinds, light fixtures, ceiling fans, and bathroom fixtures; wiping of window seal; vacuuming of carpeted floors; and sweeping of the fireplace. Exterior Spaces This includes the sweeping and mopping of hallway floors and stairs, dusting of hallway ceilings and light fixtures, sweeping and removal of dirt and cobwebs. We cover a variety of other task including commercial cleaning, packing/unpacking, move in/out cleaning and junk removal. Established in 2012, we have been helping families and business with their cleaning needs.
Overview

Hired 2 times

Background checked

2 employees

9 years in business

Payment methods

Cash, Check, Credit card, PayPal, Square cash app

Social media

Facebook

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Disinfect surfaces touched during the job

Featured Projects

13 photos

  • The kitchen clean-up

    Commercial Cleaning

Specialties
Property type

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

8 reviews

5
100%
4
0%
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Read reviews that mention:


CB T.

House Cleaning

100% recommend Shonda to help you with housekeeping needs! I had just moved in, and needed a thorough, deep cleaning before my moving truck got here! Shonda cleaned everything, every surface, with care and attention. She listened carefully about what I was hoping to accomplish and then made it happen! The house is sparkling now! She worked hard and got it all done! Her help was worth every dollar, and a Godsend. 5 stars!
Sep 20, 2020
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Verified
Robert P. E.

Everything was clean and sparkling and smelling good. I did this without knowing anything about this service and I can say that we are pleased. Shonda was fabulous and did a wonderful wonderful job. Thank you so much
SMT PERSONAL CONCIERGES's reply
Thanks Robert it was a pleasure working with you.
Feb 16, 2021
Stacy T.

Her work during a town cleanup day was invaluable. As the town manager, I really appreciated the dedication she had in getting the job done efficiently. Great quality work!
Feb 12, 2021
Bri A.

My experience with SMT Personal Concierges was and continues to be a exceptional service. The services Shonda provides are not only above and beyond what is expected and requested. Shonda and her staff take addition precautionary measure to keep me and my loved ones safe when providing services. She's also was very well informed regarding useful ways to continue to avoid harm during these unconventional times. 5 Star services every time.
Feb 12, 2021
Kay F.

Shondra was hired to clean a kitchen from top to bottom including inside cabinets, refrigerator and range. The final result was fabulous: cabinets cleaned and rearranged, frig emptied of out of date items and range nearly as clean when new, including racks that had been very discolored. She arrived on time and when was delayed the second day, called to explain why and estimate when she would arrive. She is a hard worker, delivers excellent results and I would certainly hire her again.
Mar 3, 2020
Credentials
Background Check

Shonda Natteal

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer cleaning packages to fit your needs. If you’re in need of weekly, bi-weekly, monthly, one-time and/or move-out residential cleaning we have flexible pricing including hourly and flat rates. I

  • What is your typical process for working with a new customer?

    When working with new families I like talk about the area we are cleaning. I pick up on clues in the conversation like “this kitchen is a mess; I’ve been meaning to put that pile of paper somewhere other than the table”. This sticks out to me. This person has a problem that needs to be solved. So, when I’m working when I see an item, for instance like an empty plastic container that’s not being used or just sitting on a shelf, I’ll ask, maybe we can use this container for the pile of papers? This way you’ll still access to your documents, but they’ll be in a container making it neat, still on the table where you can find it and you’ll have more space. Little suggestion like that makes a significant difference and slight changes go a long way. I can’t tell you how many times I’ve gone back to a client’s house to see how that small change has help them.

  • What education and/or training do you have that relates to your work?

    For many years I worked in the hospitality business. From restaurant management to lodging. Many of the people I encountered were CEO’ and high-level management and they are accustomed to quality service and cleanliness. Especially in restaurants. It’s was cleanliness, good food and excellent service. They are the key. If those three elements weren’t apart of the foundation, then you could expect to lose business.

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