FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that pricing is based on how much space their items take up in the truck (volume), not hourly guessing. That keeps things fair and predictable.
- What is your typical process for working with a new customer?
A good junk removal process should feel simple and predictable for the customer—no confusion, no surprises.
- How did you get started doing this type of work?
At first, it often starts small—helping friends or family move, hauling away old furniture, or doing dump runs with a pickup truck. People quickly notice that others hate dealing with bulky trash, and they’re willing to pay to make it disappear.