About this pro
18 years in business
1 hire on Thumbtack
PC or Mac
I have been very pleased with IT4SOHO over the years I have used their service. I am a small business owner and I consider them as my IT department. I have always been extremely pleased with the service I received!Sep 28, 2015
Dan does most of our "stuff" remotely and it works great and keeps the bill lower. Thanks DanSep 28, 2015
Dan and his staff are very knowledgeable and extremely helpful. Whether it's advice about purchasing new equipment or tech support, they can always be counted on for the best customer service.Sep 28, 2015
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- What should the customer know about your pricing (e.g., discounts, fees)?Our remote assist fees are $30/hr Our onsite labor rate is $100/hr While those are "unlimited", we also offer a "bench" service, where we do the work at our facility for just $50/hr, but the fee is capped at $150.
- What is your typical process for working with a new customer?We are a consulting company, not a retailer. We only stock common "repair" parts, so we won't be trying to get you to upgrade to a new system unless it's really necessary.
- What education and/or training do you have that relates to your work?With an MS in Computer Science & an MBA -- both earned at Florida Tech's Kennedy Space Center campus -- you can rest assured that I can balance your business needs with available technology, helping you get the right balance of both.