FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Clean Living Homes, satisfied customers are our #1 priority. We offer a 100% satisfaction guarantee. If anything falls short of your expectations, let us know within 24 hours, and we will provide a full refund or will send a cleaner to complete the job – no questions asked.
- What is your typical process for working with a new customer?
To get started, we'll need to determine the size (bedrooms, bathrooms, square footage) and condition of your home. Next we'll need the type of cleaning service you need (a standard clean, deep clean, or move in / move out clean). Finally, we'll need to know if it's a one-time or recurring clean. We recommend starting with a deep clean to set a baseline level of cleanliness in the home followed by a recurring maintenance clean.
- What education and/or training do you have that relates to your work?
Our fully insured cleaning professionals bring decades of experience across single-family homes, Airbnb properties, and commercial buildings. Every team member undergoes a rigorous vetting process to ensure their skills meet our high standards. To consistently uphold this quality, we require our cleaners to take before and after photos for every service.