FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing wont change during or after an install. There is no bait and switch, you pay what you signed up for. Our Experts have years of experience in this field and know exactly what to expect during a repair.
- What is your typical process for working with a new customer?
First, we speak to get details about the issue they are experiencing, set up a free inspection date, and communicate clearly what time to expect our arrival. We text 30 minutes before arrival, go over homeowner concerns, take pictures of damages, do elevation testing to show all findings and results of inspection. You will be given all options to fix or protect, and we will show you any financing available should you need it.
- What education and/or training do you have that relates to your work?
17 years of in field, hands on experience diagnosing, repairing and installing. Personally inspected over 10,000 homes in the area. Worked with several engineering firms across Florida. Annual manufactures training courses.