Clarify Pool Services

Thumbtack - 5 stars Clarity Pools - 4 stars for now. This is only my second trial week. Thus far 1. Great and professional customer service 2. Less expensive that my previous provider 3. Willing to accommodate my schedule 4. They say they going to do it they do it

Experience was great pool technician was very knowledgeable and professional.

In only two visits, Clarify has turned our pool from green to blue! Thank you for such great service!

Quick response and friendly service. Good to know there are still places that give you fantastic personalized service and reasonable prices. Keep up the good work. C.L. Deltona Fl.

I am giving only giving them 2 stars because they did a great job draining, pressure washing and acid washing my pool for a complete clean out. However, their lack of knowledge on my diatomaceous filter was completely unacceptable as I would give them 0 stars on that if I could. The owner claimed verbatim “I sorry you aren’t swimming yet. The bad water is the issue we vacuumed the water both times we were there”. Funny thing is the owner was not even there as he stated he was, as the tech only came to service the pool. The owner and the tech were both asked about our diatomaceous filter and had no answer as to how to maintain it. The tech’s exact worlds were “Oh, we don’t do that”. Then lied to the owner about what was done as my fiancé watched him both times he came out. When you are not able to do a job properly then you refer a client to someone who knows what they’re doing or clearly state that you are not able to maintain it correctly. Also, to top it all of he blamed me of filling the pool with well water and that’s why it had discoloration. He claimed I should have used all of my water softener to fill it up? To use all of my salt up and have sulfur smell in my shower, washer machine and dishwasher? Completely unrealistic. I know people with only well water with absolutely no water softener system that have had no issues like this. He claimed high iron, yet ironically when the water company came out to test our water this month it had very low iron. He clearly cut corners to save money because my pool could have been perfectly blue within a few days had it been the right amount of tablets put in the chlorinator, the correct amount of chlorine put in the pool and vacuuming up the sediment on the floor. Long story short, my father had to come out yesterday to put chlorine tablets in the chlorinator, chlorine in the pool as well diatomaceous earth to run through our filter. Now it’s crystal clear! They did not vacuum properly, if at all, and did not use chlorine tablets in the chlorinator. Very unknowledgeable, yet the owner thinks he knows everything. This company clearly did not finish the job completely and I will never be using them again for any services in the future.