Mr. AC Cooling & Heating

Contact for price

Select a service

Zip code

Building height

Property type

Duct and vent issues

Sorry this pro can’t do your job, but we know other pros who can. Check them out

Introduction

Almost two decades of working in the HVAC industry, and saving many people from the Florida heat, Mr. AC was born. Our vision is focused on proving the best experience through honest, transparent service. Every day we strive to maintain and grow a kind, caring, and qualified culture. This is a lifestyle we enjoy and my passion for this industry continues to grow. Building lasting relationships is incredibly important personally and to the success of the company. When calling Mr.AC you will be greeted by a friendly professional who will be ready to assist you. After providing our staff with the service address and best contact information, we will set your appointment. Our appointment windows (times) are scheduled in two-hour blocks with our first block starting at 8 AM. We strive to arrive at the beginning of the window, however in our industry there can be repairs that take slightly longer, and varying traffic patterns that may affect our arrival time.

Overview

Background checked

12 employees

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Services offered

Duct and vent type

Heating

Dryer

Exhaust

Other

Building height

Single-level

Two-story

Three-story

High-rise

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

8 photos

Projects and media

8 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Exceptional 5.0

50 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

Past Customer

Nov 14, 2020

·

From Google

Mr. AC Cooling & Heating's reply

Past Customer

Nov 17, 2020

·

From Google

Jaid was great an I love me ac

Mr. AC Cooling & Heating's reply

Thank you very much Melva!!

Past Customer

Dec 22, 2020

·

From Google

EDIT:The owner was responsive to my complaint and offered to earn back my business by doing an ac service call at no charge to me. The tech was very thorough and we are now aware of items to keep an eye out for over the next year or 2 with my units. I appreciated their willingness to try to make the situation right. I think they will be more aware of the number of times they are cancelling on someone moving forward after this situation. I am willing to give them another shot in the future for maintenance of my system.To whom it may concern,I just wanted to let you know how disappointed I was with the repair call I had yesterday from your company.History:I called on Tuesday or Wednesday of last week (Nov 17/18) and set an appointment for Friday 11/20. On Thursday I was called by office to say needed to change the appointment to Monday. I asked if there was another appointment available Thursday and was scheduled for 3-5 pm. Late afternoon called to say an emergency came up and had to do Monday now. Friday was for emergent calls/busy day and couldn't reschedule me. Monday I was called in the am by the office to say tech was in an accident (that does stink and I hope they are ok) but that someone could now come Tuesday. I requested someone come by end of day Monday and tech was able to come in the afternoon. When I originally called, I forwarded photos of the repair needed and asked that they person be able to fix it at the time they came out. Also received a mailer that my uv light needed to be changed.Tech who came out yesterday, looked at what needed, said UV light was still working and not to bother changing it, and informed me he had to write up the repair and then office would need to schedule.Quote I received tried to upsell me an air scrubber, new 12 in and 10 in supply tubes and replace the whole plenum. All of that for the low price of $2900. Second option was just to fix the main issue I called about for $1400.Fast forward to today when another company came out to give me a second opinion-- WITHOUT charging me a $79 fee. Was here within an hour of my phone call. Looked at the damaged area and FIXED it on the spot for $100. ONE HUNDRED DOLLARS. In and out within 30 minutes.I gave him a $50 tip for the holidays for saving me at a minimum $1300.I had used your company several years ago and thought you were fair, honest and a small local business to support. It is why I called you this time. NEVER AGAIN. I also plan to let others know to be on the lookout for your less than economical offerings.Disappointed former customer.

Mr. AC Cooling & Heating's reply

Very sorry for your repair call Dana, we strive to produce the best customer service for all ac needs, we have held a number 1 ranking for years in the Sarasota area so if we can address your problems better just shoot us a call and we will get you all fixed up. Thanks

Past Customer

Dec 30, 2020

·

From Google

Jaid. Good customer service.

Mr. AC Cooling & Heating's reply

Thank you Walter, we appreciate your 5 star review and look forward to serving you in the future.

Past Customer

Jan 7, 2021

·

From Google

The first time I met Andy I was renting a home in Sarasota and the AC stopped working at which time I called the Realtor to arrange to have the problem taken care of. I was in formed that there would be a AC service technician there that day. A couple of hours later Mr. A/C showed up and that is when I met Andy. What impressed me was the short time it took Andy to find the problem and repair it. Andy then took the time to explain what caused said problem. I have since bought a home in Sarasota and have used MR.AC for the last five years. My most recent service was preformed by Quinn Olsm again when done he took his time to explain what was completed and answer any question I had at which time I renewed my maintenance contract for another year.Had a new UV light installed to day on one of my AC units. Start to finish it could not have been easier. Technician ( Jaid ) was on time and when he was done you did not know that he had installed the light and enplaned every thing that he did.

Mr. AC Cooling & Heating's reply

Tom - I remember that day so clearly. It was nice talking to someone who spoke our language. Thank you for the kind review and continued support over the years. We truly appreciate it.

Credentials

Background Check

Andy Naylor

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flat-rate. This allows us to be very transparent. No surprises.
What is your typical process for working with a new customer?
Once we have gathered the required information to dispatch a technician to our clients home an appointment window will be set. The homeowner (or main contact) will automatically receive a text message and phone call when our technician is in route. Upon arriving on site we treat our clients home, pets, and property with the upmost respect.
What education and/or training do you have that relates to your work?
The president of Mr. AC is the license holder. He is also a part time HVAC instructor at one of our local technical colleges. He began as helper in the industry almost 20 years ago and has spent countless hours learning how to master each position in the industry before opening Mr. AC.

Mr. AC Cooling & Heating

FAQs

Related cost information

You might also like

In other nearby areas