FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the scope of work — no surprises. We provide free estimates, walk the job with you, and explain materials, labor, and timelines before we start. If anything changes, we get approval first. We offer: bundle discounts for multiple projects repeat-customer discounts special pricing for seniors, veterans, and landlords with ongoing work No hidden fees, no pressure — just honest pricing and quality work.
- What is your typical process for working with a new customer?
First, we listen to the customer and understand exactly what they need. We schedule a visit (or video call), review the space, take measurements, and talk about ideas, budget, and goals. Next, we prepare a clear estimate with details about labor, materials, and timeline. If the customer approves, we set a start date, collect any agreed deposit, and create a plan so everything runs smoothly. During the job, we communicate, send updates/photos, handle cleanup, and complete a final walkthrough to be sure the customer is 100% satisfied.
- What education and/or training do you have that relates to your work?
I’ve built my experience through years of hands-on work in construction, remodeling, and restoration projects. I’ve managed full interior rebuilds, repairs, painting, drywall, flooring, kitchen and bathroom upgrades, and insurance restoration work. Over the years I’ve trained directly on job sites with experienced trades, learned project management, quality control, and safety practices, and continue to stay updated on modern building methods, tools, and materials. I focus on doing things the right way, following code, protecting the home, and delivering professional results on every project.