FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is customized based on the scope and details of each event. For event planning, event styling, and balloon décor services, a 50% retainer is required at the time of booking to secure your date. For all other services, a 30% non-refundable booking fee is required. The remaining balance for all services is due no later than the day before the event. We also offer a variety of payment plan options to help make our services more accessible. All pricing, payment schedules, and any applicable fees will be clearly outlined in your proposal and contract prior to booking.
- What is your typical process for working with a new customer?
Clients begin by submitting an inquiry with event details. Once reviewed, we confirm availability and provide a proposal and contract. A retainer or booking fee is required to secure the date. For event planning, event styling, and balloon décor, events must be booked at least 3 weeks in advance. Bookings made 2 weeks or less before the event will include a $150 rush fee, if accepted. For all other services, bookings must be made at least 1 week in advance. Requests made within that time frame will include a $75 rush fee, if accepted. Final details are confirmed prior to the event, and the remaining balance is due the day before the event.
- What education and/or training do you have that relates to your work?
Certified / Licensed Mixologist