FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing reflects the high-quality, deep cleaning services I provide, which many companies do not offer. While you may find lower rates elsewhere, I focus on meticulous attention to detail and personalized service tailored to your needs. I use advanced equipment to ensure your carpets are thoroughly cleaned to preserve the life of the carpets, leaving them fresher and healthier. Investing in my services means your'll receive exceptional results and care that stands out from the competition.
- What is your typical process for working with a new customer?
My typical process begins with understanding your needs. I start with a thorough consultation, discussing any specific concerns you have about your carpets, such as stains or pet odors. Next, I provide a detailed estimate based on the areas to be cleaned and any additional services you might need. On the scheduled day, I arrive prepared with advanced cleaning equipment and cleaning products, ensuring a deep clean tailored to your space. After cleaning, I'll walk through the results with you to ensure your satisfaction and answer any questions. My goal is to make the process seamless and to provide you with exceptional service from start to finish.
- What education and/or training do you have that relates to your work?
I have over two decades of experience in the construction industry and over 17 years experience in the Cleaning and Restoration Industry, specializing in cleaning, and remediating disaster situations involving mold, smoke, water damage, and fire damage. My training includes proper methods for garment, upholstery, and content cleaning, ensuring I provide the best care for your belongings. I have also completed specialized training through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), which equips me with the latest techniques and standards in the industry. This extensive background allows me to deliver exceptional results and peace of mind for my clients.