FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide quality OEM parts with manufacturer warranties sourced directly from Rheem, Trane, Goodman, Amana, Carrier, and reputable supply houses. Additionally, we offer discounts for teachers, military personnel, and seniors.
- What is your typical process for working with a new customer?
We prioritize customer satisfaction by addressing any questions or concerns throughout the entire process. Our commitment extends to providing post-installation support. At our company, we treat our customers like family, assisting with all their needs to ensure a positive and reliable experience.
- What education and/or training do you have that relates to your work?
We hold an EPA certificate and have received formal education in the AC trade. Our team is trained in OSHA safety standards, and we possess NATE certification. Additionally, we have undergone installation and repair training specific to reputable brands in the HVAC industry.