FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our service fee is $82.35 for our technician to come and take a look at your problem and give you an estimate to fix that problem. If you move forward with our estimate then we waive that service fee and your charged whatever labor and equipment is needed to complete the proposed work.
- What is your typical process for working with a new customer?
We have our trained technician come to your home and take a look at your unit to see how we can fix your problem. We then give you a quote to repair or replace the unit. If we can fix the problem that day we do however if it requires parts that we do not carry on our trucks then we schedule a second visit for us to come out and complete the work.
- What education and/or training do you have that relates to your work?
EPA Certified