FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is up front, and honest, we are not about being the cheapest, but making sure we have the highest quality work and the job gets done correctly. We stand behind all of our work and make sure you’re 100% satisfied. We also offer seasonal discounts to save you money while getting the most value.
- What is your typical process for working with a new customer?
Our typical process includes a call to our office, where Heather will set you up in our system for an appointment with one of our techs. After that you will receive a call and text from the technician on the way with an ETA, when we arrive our tech will be polite, clean up after themselves, perform the service requested and be on our way!
- What education and/or training do you have that relates to your work?
We carry an HVAC license as well as our techs are NATE and EPA certified, and perform ongoing training at our office and distributor to make sure we are up to date with all new technology and our skills are top notch.