Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. If I were a computer client with a computer issue, I'd like to know if it would be better to get a new computer, or to get the current computer repaired. That would depend upon the answer to the following questions.
A: How old is the computer.
B: Will you be using it to play the latest 3D games, or just to check email and do some youtube, facebook or general research.
C: Are you just sharing and organizing your photos, or are you actually using high end software like Adobe Photoshop?
D: Are you just lisetning to iTunes, or are you processing music data with high end software like Fruitloops? Are you remixing or just a casually using the system as a weigh station for you MP3 files between your iPod and your computer.
If it's just a general usage issue, chances are you'd want to just get it repaired, and find something else to spend the $300.00 on.
If you are upgrading for software performance purposes, then an upgrade might be the way to go. But keep in mind that all of your data (music, documents, pictures, programs, etc...) are all on your current system. Many of the actual programs can't just be moved over to the new system, you have to have the original disks. Also, all of you data needs to be moved from the old system to the new system.
Then there are privacy issues. Do you need a secure wipe where the data can't ever be recovered (a format does not kill the data, it just covers it up. When you format, it just means that the areas of the disk are now open for overwriting with new files, all of the old files are still there, and can be recovered using special forensic software), or is that data not that personal (games and general applications) and if someone ran forensic software, they'd find nothing of consequence.
These are all important questions to ask yourself before you decide, and you need to include the costs of data transfer as well as privacy issues, when purchasing a new computer.
Q. What important information should buyers have thought through before seeking you out?
A. The primary information we need is:
1: What operating system does your unit run, Windows XP, Vista, Windows 7, Linux, Linux, etc...
2: How old is the computer
3: Are there error codes
4: Is there a new type of beep, like a long beep followed by three short beeps?
5: How long has this particular issue been present?
Q. Why does your work stand out from others who do what you do?
A. We focus on the home user and home office. We don't use high end advertising, so we can offer better pricing. You can Yahoo Bing or Google for Computer Repair 33611 or Computer Repair South Tampa, and the reason we are number one, is because we offer the best service available. We don't host our own feedback or reviews, on our site. We leave our reviews where both bad and good reviews can be placed, such as Yahoo Local, City Search and SuperPages.com. By leaving the opportunity to give good or bad feedback, we will give the best service your money can buy. Our prices are affordable and our work speaks for itself. See our reviews online to see why we have the best record in Tampa Bay. In addition, we are now one of the few companies that actually repair circuit level issues on notebooks by repairing the motherboards, rather than just purchasing a new one and replacing the part, often saving the client hundreds of dollars. We have also put into place a broken notebook program, where as we purchase broken notebooks under 2 years old. Call for more details at 813-944-2136
Q. What do you like most about your job?
A. The best thing about working with 911 Computer Repair, in South Tampa Florida, is the satisfaction of knowing that our customers will be happy with our work. We go the extra mile to make certain our customers are pleased, and our reputation in South Tampa is proof to us, and to you, that our goals are being met.
Q. What questions do customers most commonly ask you? What's your answer?
A. The first question we are usually asked is, "what is your hourly rate". Our reply is that most of our work is usually performed for a flat rate of $99.00. If it will be more than that, we'll call before doing anything to the computer unit. In most cases, our turn around time is less than 24 hours. We guarantee our work and our primary goals are virus removal and operating system repair. We have also expanded into the field of clean room data recovery where we are able to recover data from physically defective hard disk drives as well.
Q. Do you have a favorite story from your work?
A. My favorite business related story for 911 Computer Repair in South Tampa is about data recovery. A gentleman came to 911 Computer Repair, flustered that his data was lost forever. Most of his data were pictures that he'd taken of his child over the past two years. He was a student of one of the IT technical schools here in Tampa, and they couldn't recover the data. Then he brought it to a shop in N. Tampa, where he resides. After a week, and after they wiped out the partition, they told him that it was not recoverable. In a last ditch attempt to get his past back, he brought it to 911 Computer Repair. We were able to start recovering his data within minutes, after receiving the hard disk drive. Before he even got back home, I gave him a call to tell him that his data was in the process recovering and that he could relax as his pictures were still there. It's things like that that make this job really worth it. You could hear the relief and excitement in his voice since he knew now that the history of his child was not erased forever.